GNSS Driver for Arcpad - GNSS receiver does not connect

What to do if the GNSS receiver does not connect when using Arcpad?


There is primarily 2 reasons :

1. Not enough satellites are received to compute a position (it may be caused by a bad antenna connection or simply by an obstructed environment).

2. ArcPad is not receiving the GNSS receiver output; below we cover a few reasons why this may happen:

 Make sure that the GNSS receiver is powered on and correctly connected to the mobile computer.

 Make sure that you are using an appropriate profile. For instance, are you using the proper protocol, COM port and baud rate?

 Make sure that the antenna is attached to your GNSS receiver and has a clear view of the sky. Wait a few minutes for your receiver to compute a position fix.

 Verify your Windows Mobile Power option. To save energy, your receiver may get disconnected (refer to article Power Settings).

 If you use a Bluetooth device that used to connect properly, it may be time to redo your Bluetooth pairing from scratch. To do so, start by deleting your older pairing:

a. Using Windows Mobile Start menu, go to Settings;

b. Select the Bluetooth icon (or the Connection Tab and then the Bluetooth icon);

c. Select the COM Ports tab, highlight your device (hold the stylus on it) to get the popup menu and delete this item;

c. Select the Devices Tab, highlight your device ( hold the stylus on it) to get the popup menu and delete this item;

d. Redo the Bluetooth paring;


For more information on GNSS receiver connection, refer to articles External GNSS receiver - Bluetooth Pairing, Internal GNSS receiver - Configuration, and Configure GNSS Driver for your GNSS receiver.

Article: 000109

Related Products: GNSS Driver for ArcPad

Last Update: 2016-07-14 18:44:15

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