GNSS receiver does not connect

What could be the issue ?

1. Make sure you selected the right COM Port and the right GNSS Driver (refer to article Configure EZTag CE for your GNSS receiver).

2. If you use an Internal GNSS receiver, did you configure its output format ? (refer to article Internal GNSS receiver - Configuration)

3. If you configured your Internal GNSS receiver, your configuration might be lost (it can happen when the device has been out of power, refer to article Internal GNSS receiver - Configuration to reconfigure it).

4. Is your external receiver powered ?

5. Verify your Windows Mobile Power option. To save energy, your receiver may get disconnected (refer to article Power Settings)

6. If you are using a Bluetooth device, did you define your Bluetooth COM Port ? (refer to article External GNSS receiver - Bluetooth pairing)

7. A simple RESET of your Windows Mobile or Windows device may be needed!

8. If the status bar icon is    : it means that the receiver is connected, but no satellites are received (refer to article Issue receiving satellites signal).

9. If you use a Bluetooth device that used to connect properly before, it may be time to redo your Bluetooth pairing from scratch. To do so, start by deleting your older pairing:

a. Using Windows Mobile Start menu, go to Settings;

b. Select the Bluetooth icon (or the Connection Tab and then the Bluetooth icon);

c. Select the COM Ports tab, highlight your device (hold the stylus on it) to get the popup menu and delete this item;

d. Select the Devices Tab, highlight your device ( hold the stylus on it) to get the popup menu and delete this item;

e. Redo the Bluetooth paring (refer to article External GNSS receiver - Bluetooth pairing).

Article: 000044

Related Products: EZTag CE, Product

Last Update: 2017-04-05 20:55:21

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